General Terms and Conditions of: 

Kartstore International B.V. Ferrarilaan 2 3261 NC Oud-Beijerland Chamber of Commerce registration no.: 91021847 

Article 1: Applicability – Definitions

1. These general terms and conditions apply to every offer made by us and to all contracts for services, rental, or sale that we enter into with you, whether or not through our webshop.

2. If (part of) any provision is null or annulled, the remaining provisions shall continue to apply in full.

3. In the event of any discrepancy between this English translation and the original Dutch version of these general terms and conditions, the Dutch version shall prevail.

4. These general terms and conditions also apply to follow-up or partial orders, and to supplementary or phased assignments.

5. All provisions in these general terms and conditions apply equally to our business clients, lessees, and purchasers, as well as to consumers. We use the term “consumer” when a provision contains an exception or addition that applies solely to consumers. A "consumer" is defined as: a natural person acting outside their business or professional capacity. This means you are a "consumer" only if you are dealing with us for private purposes.

6. Furthermore, in these general terms and conditions, the following terms shall have the meanings ascribed to them below:

a. Offer: any proposal made by us, whether or not in the form of a written quotation;

b. In writing: by letter, email, or any other form of communication considered equivalent, such as WhatsApp messages;

c. Documents: both physical and digital documents, such as advice, calculations, drawings, designs, (maintenance) reports, etc., prepared or provided by you or us;

d. Information: both the aforementioned documents and any other (oral) data;

e. Goods: our products relating to go-karts and associated parts, engines, tyres, oil, cleaning and auxiliary products, clothing, etc. This includes both our proprietary or purchased products as well as custom-made products tailored or manufactured to your specifications;

f. Assignment: an agreement for the performance of work, the provision of services, or the manufacture of custom goods;

g. Activities: maintenance or repair of (parts of) go-karts;

h. Services: services we provide to support you at, on, or around the karting circuit. For example, technical support on-site, transportation of the kart, etc.

i. Our website: our website www.kartstoreinternational.com or www.mpkartracing.com;

j. Our webshop: our webshops hosted on www.kartstoreinternational.com, www.falconkart.com or www.henzakart.com;

Article 2: Offer

1. Unless we explicitly state otherwise in or alongside our offer, the offer is non-binding. We may revoke a non-binding offer within 2 working days after receipt of your acceptance.

2. A composite offer does not oblige us to deliver part of the offer for a proportionate price.

3. If our offer is based on information provided by you and that information later proves to be incorrect, incomplete, or is amended, we reserve the right to adjust the prices, rates, and/or deadlines accordingly.

4. Our offers, prices, and rates do not automatically apply to repeat orders or new assignments.

5. Any samples, models, or examples shown or provided, including details such as colors, capacities, performance data, dimensions, weights, and other descriptions in brochures, promotional materials, or on our website, are as accurate as possible but are provided solely for indicative purposes. No rights may be derived from such representations.

Article 3: Formation of the Agreement

1. The agreement is concluded once you have accepted our offer,for example, by placing an order, signing a rental agreement, or giving written approval (e.g., by email) for our quotation. If your acceptance deviates from the offer, the agreement is only concluded once we have expressly agreed to the deviation in writing.

2. We are only bound by:

a. an assignment or order placed without a prior offer;

b. verbal agreements;

c. additions or amendments to these general terms and conditions or the agreement;

d. once confirmed in writing or once we have commenced execution of the assignment, order, or agreement without objection on your part;

3. We are only bound by your webshop order once we have confirmed it in writing, whether automatically or otherwise.

4. Please note: we are only bound to what is explicitly agreed upon. This means we are only required to perform the work and deliver goods as described in the accepted offer or as additionally agreed. We therefore recommend reviewing our offer carefully. If you have questions or are unsure whether something is included, contact us. This helps prevent misunderstandings or disappointment.

Article 4: Distance Purchase – Right of Withdrawal

1. This article applies to consumers in the context of a distance contract within the meaning of Article 6:230g(1) of the Dutch Civil Code (i.e. sales via our webshop).

2. As a consumer, you have a statutory cooling-off period of 14 calendar days during which you may cancel the agreement without stating a reason.

3. The withdrawal period starts on the day that you or a third party designated by you (not being the carrier):

a. receives the goods ordered;

b. receives the final item if your order consists of multiple items delivered separately;

c. receives the last consignment or part if the delivery of one item involves several consignments or parts.

4. You may cancel the agreement by submitting a written statement addressed to us or by using the cancellation form available in our webshop.

5. Cancelling the agreement will automatically terminate any supplementary agreements associated with it.

6. The right of withdrawal does not apply to the delivery of:

a. custom-made goods produced specifically for you or clearly intended for you or another specific individual;

b. goods that, due to their nature, are irreversibly mixed with other items after delivery.

7. If the delivered goods do not conform to the agreeement (e.g., you received the wrong product), the complaints article of these general terms and conditions shall apply.

Article 5: Distance Purchase – Returns, Refunds

1. This article only applies to consumers in case of webshop sales.

2. Unless we collect the goods ourselves (or arrange for their collection), the following return conditions apply:

a. within 14 calendar days of cancellation;

b. if possible, in the original packaging;

c. unused;

d. at your own cost and risk.

3. “Unused” as stated in clause 2(c) means: you may not use the goods beyond what is necessary to determine their nature, characteristics, and functionality. For example, you may open the box to check whether you received the correct oil or cleaning products, but you may not open the cap of these products and still return them. Similarly, you may try on clothing, but you may not wear it and then return it. Failure to comply with clause 2(b) or 2(c) will result in your liability for any decrease in the value of the goods.

4. Within 14 calendar days of receiving your cancellation notice, we will refund the amounts paid by you. Unless agreed otherwise, the refund will be made using the same method and currency as the original payment.

5. Clause 4 also applies to any shipping costs you paid for delivery. However, return shipping costs are at your expense. This also applies to any additional shipping costs resulting from your choice of a delivery method other than our standard shipping option.

6. Unless we arrange for collection, you are only entitled to a refund after: a. we have received the returned goods; or b. you have provided evidence of having returned them.

7. If the goods:

a. have been modified;

b. are damaged;

c. have been used (as defined in clause 3); we may reject the return or issue only a partial refund. If applicable, we will notify you immediately after receiving the returned items.

8. You will never be liable or charged simply for exercising your right of withdrawal.

Article 6: Compensation – Prices and Rates

1. We may agree with you on either an hourly rate or a fixed price (daily rate) for a given assignment. If work is based on an hourly rate, our fee is calculated based on hours worked at the agreed or customary rate. In case of disputes about the hours worked or invoiced, our time records shall be binding, unless you provide evidence to the contrary.

2. If, during the execution of the assignment, it becomes clear that we underestimated the required work, we may increase the agreed fixed fee, provided the underestimation was not due to our fault and the assignment cannot reasonably be completed for the original price.

3. For urgent assignments or work requested outside our normal working days or hours, we may charge you a surcharge.

4. Unless otherwise specified, all prices and rates mentioned in our offers, price lists, or on our website are exclusive of VAT and additional costs such as transport, shipping, travel expenses, and third-party fees.

5. Price reductions following the conclusion of the agreement (e.g., due to promotional campaigns) do not entitle you to a price reduction.

6. If we incur cost-increasing circumstances after the agreement is concluded, we may adjust the agreed prices and rates accordingly. Such circumstances may include changes in legislation, government measures, currency fluctuations, or price increases of required parts or materials.

7. Are you a consumer and does a price change occur within 3 months after concluding the contract? Then you may cancel the agreement within 5 working days of our notice of the change by submitting a written statement to us.

Article 7: Use of Third Parties We may engage third parties to perform deliveries and carry out work on our behalf.

Article 8: Obligations – Information

1. You must ensure that:

a. you provide us with all information necessary for the execution of the agreement in a timely manner;

b. we will be given timely access to your kart when work is being carried out on it;

c. you do not leave valuables unattended in or near the kart. We are not liable for theft, loss, or damage of items left in or near the kart. In general, we are not liable for the loss, misplacement, etc., of your property, for example, when work is carried out in our workshop.

2. You guarantee that the information provided to us is accurate, complete, and authentic, and you indemnify us against any claims by third parties arising from incorrect, incomplete, or unauthentic information.

3. All the information obtained from or about you during the formation and execution of the agreement will be kept confidential. We will only share such information with third parties insofar as necessary for the execution of the agreement.

4. We process any personal data in accordance with the General Data Protection Regulation (GDPR) and report any data breaches in line with the GDPR.

5. If you fail to (timely) meet the above obligations or any other obligations under the agreement or these terms and conditions, we may suspend performance of the agreement until you have complied. Any resulting costs or damages shall be at your expense and risk.

6. Our failure to immediately invoke your breach of contract does not constitute a waiver of our right to demand compliance at a later stage.

Article 9: Delivery – Deadlines – Progress and Execution of the Agreement

1. Unless agreed otherwise:

a. and except in cases of force majeure, we will strictly adhere to agreed dates and deadlines for on-site services at the circuit. If a delay is anticipated, we will discuss suitable alternative arrangements with you;

b. for other services and deliveries, we will make reasonable efforts to meet the agreed deadlines, but these are not fatal terms. If we fail to meet them, you must provide written notice of default granting us a reasonable period to perform.

2. If the start, execution, or completion of an assignment or delivery is delayed due to:

a. late receipt of necessary information from you;

b. our inability to access or take possession of your kart;

c. delayed (advance) payment from you; d. other circumstances attributable to you; we are entitled to a reasonable extension of the deadline and to compensation for the resulting costs and damages, including any waiting time.

3. If you request us to expedite execution of the agreement, we may charge you for the associated overtime and additional costs.

4. If possible, we may execute the agreement in partial deliveries and invoice each part separately.

5. If the agreement is carried out in phases, we may suspend subsequent phases until you have approved the results of the previous one. Any resulting costs or damages are your responsibility.

6. The risk for the goods passes to you when they leave our premises or when we inform you that the goods are ready for collection.

7. Shipment or transport of ordered goods is at your expense and risk. We are not liable for any damages related to shipping or transport.

8. If you are a consumer, the risk passes to you upon delivery to you or a third party appointed by you. If you select your own carrier, the risk passes to you upon handover to that carrier. Shipping is at your expense.

9. We may store ordered goods or items acquired for the assignment at your expense and risk if delivery is not possible due to circumstances attributable to you, or if you fail to collect them. We will set a reasonable deadline for you to allow us to complete delivery, execution, or collection.

10. If you still fail to comply after this deadline, you are immediately in default. We may terminate the agreement in whole or in part by written notice and sell the goods, materials, etc., to third parties without owing you compensation. This does not affect our right to compensation for storage, damages, lost profits, or our right to demand compliance.

11. If we have carried out work on your kart in our workshop, we will inform you when it is ready for collection. You must collect the kart as soon as possible. Unless agreed otherwise, we may charge storage fees if the kart is not collected within two working days.

12. In executing the agreement, we comply with all relevant laws, regulations, permits, and government directives. The costs of compliance are at your expense.

13. Where applicable, we will point out defects, errors, deficiencies, or issues in or with:

a. information provided by or on behalf of you;

b. requested or prescribed techniques, procedures, etc.;

c. your instructions;

d. materials or parts provided or prescribed by you; insofar as these are relevant to our performance and known or reasonably knowable to us.

14. We will also inform you of the consequences for prices, rates, and deadlines in the event of:

a. changes to the order or assignment at your request;

b. unforeseen circumstances affecting execution. We will discuss modified execution with you. If performance becomes impossible, we are entitled to full compensation for completed work, deliveries, and incurred costs.

15. You must review each draft document submitted to you and respond as soon as possible. If necessary, we will revise the draft and resubmit it for your approval, which may be requested in writing. You may not use the documents until you have given such approval. If modifications are needed after approval, this qualifies as additional work and may incur additional charges.

Article 10: Additional and Reduced Work

1. "Additional work" includes all extra work or deliveries not included in the original offer or assignment, whether at your request or due to practical necessity.

2. Additional or reduced work will be agreed upon in writing. We are only bound by verbal arrangements once confirmed in writing or once execution has begun without objection from you.

3. Settlement of additional and reduced work will take place in the following cases: a. changes to the original assignment; b. unforeseen increases or decreases in costs, or deviations in quantities, amounts, etc.

4. Unless agreed otherwise, we will settle additional and reduced work in the final invoice. If the amount of reduced work exceeds that of additional work, we may still charge 10% of the difference. This does not apply if the reduced work was requested by us.

Article 11: Approval – Completion of Work in Our Workshop

1. We will notify you when the agreed work has been completed and your kart is ready for collection.

2. The work is deemed to be completed: a. when you inspect the (part of the) kart and sign the delivery or work order for approval; b. or when you have paid the corresponding invoice.

3. If inspection requires that you first use the kart, your approval is presumed if no complaint is submitted within 2 working days after collection. “Use” in this context does not include racing but refers to normal usage sufficient to test the repair.

4. If you engage third parties for additional work affecting the kart’s usability, this is not grounds for withholding or delaying your approval if that work was not completed at the time we finished our own work.

5. If you discover any issues after delivery, the provisions of the complaints article apply.

Article 12: Rental of Go-Karts and equipment

1. This article applies to all rental agreements or other temporary provisions of go-karts (and related materials) by us to you.

2. We may request proof of identity and other relevant documents (such as a valid karting license) before making the kart available to you.

3. Unless otherwise agreed:

a. we charge a rental fee per day or per event;

b. we are always present during the rental period;

c. we handle the transportation of the kart;

d. together with you, we inspect the kart upon receipt for visible defects, damage, etc., and record any such observations in or with the rental agreement;

e. you ensure that the delivery and pickup location is accessible for loading and unloading.

4. You are also responsible for:

a. using the kart for its intended purpose and in accordance with its design;

b. using the kart in accordance with our instructions and user guidelines;

c. ensuring the kart remains in good condition throughout the rental period. You are liable for all damage occurring during the rental period and must report any damage to us immediately, including relevant details. In case of malfunctions or defects not immediately verifiable by us, you must notify us right away. All repairs, part replacements, and technical work must always be performed exclusively by us;

d. immediately informing us if the kart is seized or if there is a legitimate fear of seizure. You must also inform the enforcing party that the kart is our property;

e. returning the kart to us at the end of the rental period in the same condition it was received (except for normal wear and tear). You are liable for the cost of missing parts, damage during races, cleaning, and any other required repairs.

5. We will inspect the kart immediately after the rental period. You are welcome to be present during this inspection.

6. You owe the full rental fee for the entire agreed rental period. This period begins on the agreed delivery date and ends when we have taken back possession of the kart and its components. If you ask us to delay delivery or collect the kart earlier, this does not affect the rental period or fee.

7. Delays during loading, transport, or unloading due to circumstances attributable to you will be included in the rental period. These delays do not justify a postponed start date for the rental.

8. The rental period is extended by any delay in returning the kart that is your responsibility. The rental period also includes time needed for repairs, cleaning, etc., if due to your negligence. We may charge you for additional rental days and any related damage.

9. Unless we expressly agree otherwise, you may not claim an extension of the rental period.

10. You owe no rental fee for days when we are unable to make the kart available to you.

11. If, for any reason, you do not return the kart, you must compensate us for all damages, including the current replacement value and lost profits.

12. The kart always remains our property. You may not sublease, lend, pledge, alter, or grant third-party rights to the kart without our written consent. You must not give the impression that you have greater rights than you actually do.

Article 13: Complaints

1. You must inspect the goods immediately upon receipt and report any visible defects, damage, errors, quantity discrepancies, etc., on the delivery note or accompanying document. If no such document is provided, you must notify us in writing within 2 working days of receipt. If you fail to report on time, the goods are deemed to have been delivered in good condition and in accordance with the contract.

2. All other complaints must be reported in writing immediately upon discovery, but no later than the expiry of the agreed warranty period. Failure to report promptly is at your risk.

3. Complaints regarding our services or post-delivery issues must also be reported in writing immediately upon discovery, but no later than within any agreed deadline. Failure to report promptly is at your risk.

4. If you do not submit a complaint on time, you cannot rely on any applicable warranty.

5. Complaints do not suspend your payment obligations.

6. The preceding clause does not apply to consumers.

7. You must allow us to investigate your complaint and provide all relevant information, such as photos of the issue. If return shipping is necessary for investigation, this is at your expense unless your complaint is ultimately justified. Shipping risk always remains with you.

8. Return shipments must be arranged in consultation, using a method determined by us, and, if possible, in the original packaging.

9. Complaints are not possible in the following cases:

a. imperfections or characteristics inherent to the materials used;

b. industry-standard minor variations in capacities, functions, dimensions, weights, etc.;

c. color, texture, or other differences due to manufacturing changes;

d. minor discoloration;

e. goods that were altered or processed after receipt.

Article 14: Warranties

1. We carry out the agreed deliveries and assignments competently and in accordance with industry standards, but we provide no further warranties unless expressly agreed.

2. During the warranty period, we guarantee the usual quality and reliability of the delivered goods.

3. If we use components or materials based on manufacturer or supplier specifications, then any warranties offered by those parties apply equally between us and you. We will inform you accordingly. Our warranty does not extend beyond the warranty granted by the supplier or manufacturer.

4. Unless agreed otherwise, no warranty applies to: a. emergency repairs performed at your request; b. used karts, parts, or materials such as second-hand goods, demo models, or refurbished components.

5. Any defects arising from modifications made by you or a third party are not covered by the warranty.

6. If you intend to use the goods for purposes or in ways other than normal usage, we only warrant suitability if explicitly confirmed by us in writing.

7. You cannot claim warranty as long as the agreed price has not been paid.

8. The previous clause does not apply to consumers.

9. If your warranty claim is valid, we may choose to: repair or replace the goods free of charge, perform the services correctly at no extra cost, or provide a refund or discount. If additional damage occurs, the liability provisions apply.

10. Are you a consumer? Then you may choose between repair or replacement, unless this is unreasonable for us. In that case, you may cancel the contract or request a discount.

Article 15: Liability

1. Except for expressly agreed warranties, we accept no liability.

2. We are liable only for direct damages. We explicitly exclude liability for consequential damages, including business interruption, loss of profit, delays, or personal injury. 3. You must take all necessary measures to prevent or minimise damage.

4. If we are liable, our obligation to compensate is limited to the amount paid by our insurer. If no insurance applies, our liability is limited to the invoice amount for the relevant goods, services, or work.

5. All claims for damages expire 6 months after you become or should have become aware of the damage and our potential liability.

6. For consumers, the limitation period is 1 year.

7. If you supply components or materials, we are responsible for correct processing but not for their quality or impact on the end result or your kart.

8. We are not liable, and you may not rely on any warranty, if damage results from:

a. improper use, use contrary to the intended purpose, or use against our instructions or manuals;

b. improper storage;

c. insufficient maintenance by you or a third party;

d. external forces beyond normal resistance, such as fire, lightning, hail, etc.;

e. normal wear and corrosion;

f. errors or defects in the information, components, or materials you provided or prescribed;

g. your instructions or choices contrary to our advice or common practice;

h. work or alterations performed by you or a third party.

9. We are also not liable, and no warranty applies, if you do not give us a reasonable opportunity to resolve the issue before involving a third party or performing the work yourself.

10. In all cases mentioned in clauses 8 and 9, you are fully liable for the resulting damage and indemnify us against third-party claims.

11. The above liability exclusions do not apply in cases of intent or deliberate recklessness on our part or if statutory provisions prohibit such exclusions. In those cases, we will also indemnify you against third-party claims.

Article 16: Payment

1. We are entitled to request full or partial advance payment or other security for payment at any time.

2. Unless otherwise agreed:

a. for webshop purchases, you pay in the manner and within the payment period specified on the webshop;

b. for in-person sales, you pay at the time of purchase;

c. for invoiced sales, you pay within 7 days from the invoice date. The invoice is deemed accurate unless you object within the payment term;

d. for rentals, the full rental fee is paid in advance.

3. If payment is not made (in full) within the specified term, statutory commercial interest (pursuant to Article 6:119a of the Dutch Civil Code) becomes payable.

4. For consumers, statutory interest for consumers (Article 6:119 Dutch Civil Code) applies.

5. If payment is still not made after a reminder, we may charge extrajudicial collection costs amounting to 15% of the invoice amount, with a minimum of € 40.00.

6. For consumers, we allow at least 14 days from receipt of a reminder to make payment. If payment is still not made, the consumer owes the following extrajudicial collection costs:

a. 15% on the first € 2,500.00 of the principal claim (minimum € 40.00);

b. 10% on the next € 2,500.00;

c. 5% on the next € 5,000.00;

d. 1% on the next € 190,000.00;

e. 0.5% on any amount above that. The maximum total is € 6,775.00.

7. For calculating the collection costs, the principal amount may be increased by the interest accrued after one year.

8. If payment remains outstanding, we may suspend our obligations or terminate the agreement by written notice until payment is made or adequate security is provided. We may exercise this right even before you are formally in default if there are legitimate concerns about your creditworthiness.

9. Payments are first applied to outstanding interest and costs, then to the oldest due invoice, unless you specify in writing that payment is for a later invoice.

10. You may not offset any of our claims against claims you believe you have against us. This also applies if you apply for (provisional) suspension of payment or are declared bankrupt.

11. Clause 10 does not apply to consumers.

Article 17: Retention of Title

1. All goods delivered by us remain our property until all your payment obligations have been fulfilled.

2. These obligations include not only the purchase price, but also:

a. amounts due for work related to the delivery;

b. claims arising from your default, such as damages, collection costs, interest, and penalties.

3. You may resell the goods in the normal course of your business, provided you agree to a retention of title with your buyer as well.

4. If we deliver identical, non-individualized goods (e.g., multiple batches of the same product), the oldest invoice(s) are considered to apply first. This means that the retention of title always applies to all goods that are still (unused) in your inventory or premises at the time we invoke our retention of title.

5. You may not pledge the goods subject to retention of title or grant any third party rights over them.

6. You must immediately inform us if third parties claim that they have ownership or other rights to the good.

7. You must store the goods with due care and as identifiable property belonging to us.

8. You must ensure your business or home insurance also covers goods subject to retention of title. We may request proof of insurance and payment.

9. If you breach this article or if we otherwise invoke retention of title, we or our representatives may enter your premises to repossess the goods. This does not affect our right to terminate the agreement or seek compensation for damages, lost profits, or interest.

Article 18: Your Property – Right of Retention

1. If you provide us with any of your property,such as your kart for maintenance, it remains your property. We will only use it insofar as necessary to carry out the agreed work.

2. However, we may retain your property as long as: a. payment for (previous) work on that property remains outstanding; b. other due amounts owed by you remain unpaid.

3. We are not liable for any damage of any kind resulting from the exercise of this right of retention.

Article 19: Bankruptcy – Loss of Legal Capacity

1. We may terminate the agreement by written notice to you if:

a. you are declared bankrupt or a bankruptcy petition is filed;

b. you apply for (provisional) suspension of payment;

c. you are affected by an execution order;

d. you are placed under guardianship or administration;

e. you otherwise lose the power of disposition or legal capacity regarding (part of) your assets.

2. You must inform the appointed administrator or guardian about the content of the agreement and these general terms and conditions.

Article 20: Force Majeure

1. If we fail to meet our contractual obligations to you, this failure cannot be attributed to us in the event of force majeure.

2. Force majeure on our part includes, but is not limited to, the following circumstances:

a. war, civil unrest, mobilisation, internal or external disturbances, government measures or the threat thereof, or similar situations;

b. disruption of existing currency exchange rates at the time of the agreement;

c. business interruptions due to fire, burglary, sabotage, power outage, internet or telephone failures, cybercrime, strikes, (pandemic-related) restrictions, natural phenomena, disasters, etc., including disruptions to our website;

d. transport difficulties or delivery problems due to weather, roadblocks, accidents, import/export restrictions, or (temporary) shortages of necessary components or materials;

e. loss or damage to a rental kart so close to the rental period that we cannot reasonably repair or replace it in time.

f. extreme weather conditions that result in cancellation of the event by the organizers.

3. In the event of force majeure, we may terminate the agreement in whole or in part by written notice or suspend our services, work, and deliveries for a reasonable period. In such cases, we do not have to pay you any compensation

4. If the force majeure occurs after partial performance of the contract, we are entitled to compensation for the work and services already performed and the goods already delivered.

Article 21: Cancellation – Suspension

1. This article does not apply to legal cancellation within the statutory withdrawal period as referred to in Article 4.

2. If you cancel the agreement before or during its execution, we may charge fixed compensation for:

a. all costs already incurred (e.g., purchased parts or materials);

b. losses suffered due to cancellation, including lost profit. Depending on the extent of work performed, goods delivered, services rendered, and costs incurred, this compensation ranges from 20% to 100% of the agreed price or fee.

3. If you cancel or reschedule a scheduled appointment less than 24 hours in advance, or if you fail to attend, we may charge for the reserved time.

4. You indemnify us against any third-party claims resulting from your cancellation.

5. We may offset any compensation due against payments already made or against any of your claims.

6. If you ask us to suspend the agreement, we may immediately charge for all work performed, goods delivered, services rendered, and incurred costs, including those arising from the suspension.

7. Any costs incurred to resume work or delivery are also at your expense. If we are unable to resume performance, we may terminate the agreement by written notice.

Article 22: Applicable Law – Competent Court

1. All our agreements are governed by Dutch law.

2. The applicability of the Vienna Sales Convention (CISG) is excluded.

3. We will submit disputes to the court with jurisdiction in the location of our registered office. However, we also reserve the right to submit disputes to the court in your place of residence or business.

4. If you are a consumer, you may always opt for the legally competent court, even if we choose a different forum. You must inform us of your choice within one month after receiving the summons.

5. If you are domiciled outside the Netherlands, we may also bring the dispute before the competent court in your country or state of residence.

Date: 29 April 2025